Managers are under increasing pressure to get results, and their competence is judged on the combined performance of their whole team. When their staff are content they perform well; when they are motivated they perform even better. "How to Motivate People "shows managers how to inspire individuals [...]

Provides practical advice on how to impress, convince and persuade your colleagues or clients. This book helps you: improve your writing skills; think constructively before writing; create a good report; produce persuasive proposals; use clear and distinctive language; and, present numbers, graphs a[...]

Learn in a week, what the experts learn in a lifetime. Sunday: Why use direct mail? Monday: Building and maintaining your database Tuesday: The components of direct mail Wednesday: Creative approaches Thursday: Physical campaigns Friday: Digital campaigns Saturday: Integration and follow-up[...]

Burma (Myanmar to some) is increasingly in the news as some change begins. Ruled for many years by a ruthless, repressive junta, it suffers regular earthquakes and cyclone Nargis left more than a hundred thousand people injured, homeless or dead. Yet this is a magical place: a country of contrasts w[...]